Several mailboxes in Cambridge damaged, now repaired

By CityNews Kitchener Staff

Mail service has resumed in the Clemens Mill neighbourhood of Cambridge after at least nine mailboxes were reportedly vandalized.

Waterloo Regional Police Services (WRPS) say the mailboxes were all in the same neighbourhood, with similar damage. Social media posts indicate the mailboxes impacted were primarily in the Clemens Mill neighbourhood, south of Saginaw Parkway.

Both WRPS and Canada Post did not say what area of Cambridge the vandalism was in. Police have said they believe the incident is isolated and may have occurred between June 5 to June 6.

In a statement to CityNews 570, a spokesperson for Canada Post, Valérie Chartrand, confirmed several of their mailboxes were vandalized on June 6.

Chartrand adds that repairs were made the next day and regular mail delivery has since resumed.

“Our Security and Investigation team is aware of this incident and local law enforcement is currently investigating. As this incident is being investigated, it would be inappropriate to comment further or provide details,” reads the statement.

The statement also lists various other tips:

  • If you plan to be away, use Canada Post’s Hold Mail Service to suspend delivery until you return.
  • Use Canada Post’s FlexDelivery service, which allows consumers to have their purchase delivered directly to any post office of their choice.
  • Track your items online or on the Canada Post mobile app. Our tracking technology provides customers with better information as they track their packages’ progress so they know when to expect their parcel to be delivered.
  • We also offer delivery preferences, available on the Canada Post app, which allow our customers to choose a safe location outside of their home, other than their front porch, such as the side door, garage, etc., provided our letter carriers can access it safely.
  • We suggest to consumers that when ordering online they should make sure to read the retailer’s shipping details and choose the best option that works for them.

Anyone living in the Clemens Mill neighbourhood who is concerned about their mail being stolen or lost, is asked to reach out to Canada Post.

Customers concerned about identity fraud can contact the Canadian Anti-Fraud Centre at 1-888-495-8501.

“Should residents have issues with their community mailbox, we encourage them visit our community mailboxes webpage, or call Canada Post’s Customer Service team online at or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).”

Anyone with information on the matter is asked to contact WRPS or Crime Stoppers.

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