Passengers stranded in Manchester; flight lands in Toronto 2 days late
Posted Jul 24, 2016 03:34:22 PM.
This article is more than 5 years old.
TORONTO – An Air Canada flight that saw passengers stranded in Manchester, England, for two days landed in Toronto on Sunday afternoon.
The airline said it will be in touch with the affected customers for a full refund.
The flight to Toronto was scheduled to leave Manchester on Friday, but Air Canada said as many as 197 passengers had to wait until Sunday before taking off.
An Air Canada spokeswoman called it an “unfortunate situation” caused by mechanical problems and crew duty restrictions.
Isabelle Arthur said in an email to The Canadian Press that the airline wanted to “apologize for the extended delay.”
Arthur said the situation didn’t meet Air Canada’s standards and “we are sorry we’ve let our customers down.”
