Monday February 9th, 2015 – 12pm
Posted Feb 10, 2015 11:40:18 AM.
This article is more than 5 years old.
12:00pm- Bell Bitch
IN STUDIO: Hayley Zimak
Imagine calling your service provider about a bill issue and being called a ‘slut’ and a ‘bitch’ because of the rating you gave to the call centre agent. Bell Canada client, 21 year old Leticia Chartier says that’s exactly what happened to her on January 23rd. She asked why her bill went up – and was reportedly told by Mohamed Boutallaka that the promotion had expired and that she needed to be put through to a different department. She says he begged her not to give him a bad rating – and said she received ‘pretty good service.’ A few minutes later, she found a message in her inbox, calling her the nasty names. She complained to Bell and spoke with a supervisory on the phone who apologized. Due to the language barrier, Leticia was not comfortable speaking on air with us…but she did tell us via Facebook that the Moroccan based employee has been dismissed.
HOW WOULD YOU REACT IN THIS SITUATION? WORST CUSTOMER SERVICE EXPERIENCE?
12:30 – Travel Death
Corinne Taylor, Bucket List Travel Adventures, bucketlisttraveladventures.com
A 32 year old Canadian woman is dead – and it appears she died of a pulmonary edema, which is an abnormal buildup of fluid in the air sacs of the lungs. Jennifer Logan of Saskatoon was in Peru at a rain forest retreat when she had a medical reaction after drinking tea with a shaman during a ceremony. Her relatives are hoping test results will reveal why she died after drinking something called “tobacco purge tea.” The hallucinogenic tea is supposed to provide a spiritual cleanse through purging.
Listen:
