Waterloo police warn businesses and residents about email scam
Posted Aug 15, 2026 09:57:00 AM.
Last Updated Aug 17, 2026 03:49:37 PM.
The Waterloo Regional Police Service is warning businesses and residents after discovering a fraud scheme incident in North Dumfries Township.
Police say the scheme involves e-transfers and auto-deposit banking.
Officials say they received a report that involved a business’ email login becoming compromised. Through their investigation, police discovered that the email used for the business’ bank account was fraudulently reassigned to a different bank account. They added that they are now unsure of who took over control of the email.
Because of the email swap, all e-transfers that were sent by customers were being redirected to the fraudulent account. Police believe this went on from July. 30, to Aug. 4, 2026.
Police say that this method could impact both residents and businesses that regularly use e-transfer and auto-deposit through their bank.
As a result of this ongoing investigation, Waterloo police are reminding people to:
- Monitor and keep track of bank accounts, as well as transaction history
- Look over any email addresses that could be linked with auto-deposit features
- Turn on multi-factor authentication on any email accounts linked with banking if possible
- If you notice suspicious activity on your account, look into it immediately
- Check with customers or people that you are sending e-transfers too, make sure they are receiving the payment
Anyone who believes they may have been a victim of a similar fraud is encouraged to contact Waterloo Regional Police at 519-570-9777.
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