Rogers continues to restore service
Rogers Communications says it has begun to restore mobile and internet service following a widespread network outage across Canada on Friday morning.
This outage affected countless customers and also impacted 9-1-1 services, debit transactions and even Service Canada's passport offices. It is still unknown the exact number of how many customers were affected.
Details on what caused the outage have still not been released but the CEO of Rogers, Tony Staffieri, apologized for the disruptions.
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It was also stated that Rogers would proactively credit all customers, with more information to be made available soon.
The outage has prompted experts to question whether Canada needs to have more telecommunications competition.
Academics have been concerned for some time now by the domination of the country's telecom sector by three large carriers — Rogers, Bell and Telus — and have called for regulators to increase competition for mobile and internet services in Canada.
The Competition Bureau is currently fighting Rogers' plans to purchase Shaw Communications for 26-billion-dollars, saying the deal would bolster Rogers' monopoly.
Rogers is the parent company of CityNews 570.
